To work with customers to carry out mental storm for new products, and to conduct market verification for customers with prototype engineering; Invite customers to participate in equipment assembly and debugging, express master operation and maintenance essentials; Strict FAT, SAT verification equipment and production line performance, assistant customers start production vertically; spare parts life cycle reminder, effective planned maintenance and preventive maintenance; The specialist system and regular expert return visits will help improve customers' understanding of the equipment, and the fault response is more calm.
LIFECYCLE SERVICES
From the first requirement to every stable production.
DOT puts the service into a project, rather than replenishing it after delivery.

Define & test
Requirement capture, product and material trials, concept selection and ROI.
Engineer & configure
URS, process, layout, interfaces, utilities and risk assessment.
Build & FAT
Supplier control, design reviews, line integration, FAT and documentation.
Install & SAT
Installation, commissioning, training, SAT and production ramp-up.
Support & optimise
Spares, remote support, field service, upgrades and OEE improvement.

ONE PROJECT MANAGER
There can be multiple suppliers, and there is only one customer interface - specialist.
DOT unified project plan, interface table, risk ledger, design freeze, FAT/SAT standard and change control; after delivery, there is a customer specialist to face the customer.